Refund Policy

Last updated: October 29, 2026

Software licenses

Licenses are not refundable once activated. If we can't install the software on your phones or PC, we refund you. Before you pay, ask us anything so you know exactly what you're getting.

If a hardware problem stops you from using the software, we pause your license and reactivate it when your hardware is working again, so you don't lose paid time.

Purchased hardware

  • —3-month warranty from delivery.
  • —After the warranty, you can still send the box or phone back and we repair it for free. You pay shipping.

Rented hardware

Rented boxes are hosted by us. If a phone fails, we repair or replace it at no cost to you.

Device Changer Tool

Free for the first month, then billed monthly.

Contact

Questions before you start?

Message us on Telegram or WhatsApp. Tell us what you run and we'll suggest the setup that fits.

@Matic_agency
Telegram Scan with your phone camera to open the chat Message on Telegram
FlowScripts on WhatsApp
WhatsApp Scan with your phone camera to open the chat Message on WhatsApp
Or join the community: Telegram group WhatsApp group